FREQUENTLY ASKED QUESTIONS
What is the best way to contact you about project?
Check out our contact page and fill out our contact form with all the details of your build request. The more details the better. We will reach out to get more insights and start the process.
Where is Switchback E-Bikes based?
We operate our shop in San Pedro, CA. And we ship across the United States.
What is the base price for one of your builds?
Our builds are completely custom, and can fall within a very wide range. However, for a basic electric bike conversion upgrade, this includes: custom battery, custom battery bag, custom tuned and modified motor, custom brakes. Prices start at $3,000. For a more detailed overview of our pricing, check out our detailed SHOP TALK Episode: Custom Builds, Kits Pricing & More.
Do you offer custom kits?
The short answer is, no. Our company grew because we offered completely custom one-of-a-kind builds. With this custom premise kits were never really considered as part of our business model. For every build, needs range for each bike manufacturer, and there are considerations to take into account with each client so there isn’t a one-size-fits-all kit. The e-bike industry is growing and our customer needs are adapting, we do have future plans to offer a single kit for a particular SE Bike model, and we will keep you updated on availability. For a more detailed info on this topic, check out our detailed SHOP TALK Episode: Custom Builds, Kits Pricing & More.
LOOKING FOR MORE?
Check out our YouTube Series, SHOP TALK.
We designed SHOP TALK to keep you in the know – Keep up with the latest happenings & custom releases at Switchback Electric Bikes, plus join the conversation on e-bike industry trends, R&D, mechanics behind our unique builds & more!
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